Privacy Policy
Data collection, use, encryption, aur retention—yeh sab page. Account banate time jo information chahiye, sab yahan explain hai.
LEGAL REFERENCE
Privacy Policy: Kaise hamara brand aapki jaankari rakshit karta hai
1kwh mein aapka account aur personal information hamari sabse badi zimmedari hai. Yeh page batata hai ke hum kaunsa data lete hain, usse kaise use karte hain, aur...
Account security pehleJazzCash se Raast tak encryptedVerified withdrawal process
Hamara privacy posture: Kya hote hain rules
Jab tum 1kwh pe account banate ho, hum tumhara naam, phone number, email aur address collect karte hain—yeh kyunke deposit aur withdrawal verify karne padta hai. Teri JazzCash, Easypaisa, SadaPay ya Raast ka transaction data hamara payment partner handle karta hai, hum nahi. Withdrawal requests mein tum apna bank account ya mobile wallet number dete ho; yeh details sirf verify aur payout
ke liye use hote hain. Hamara system encrypted hai. Legal order ke bagher, third party ko tera data nahi dete. Jahan Pakistani qanoon specific rules lagta hai, wahan ham un follow karte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
SAMPARK KARNE KA RAASTA
Privacy ke sawal ho to hamse pooch
Agar tum chahte ho ke hum kya data rakhte hain ya kaise delete karon, to sidha hamse contact kar sakte ho. Hamari support team ur-Latn-PK mein response deta hai. Account settings mein bhi tum apni personal details dekh aur manage kar sakte ho.
Team online
Email Support
[email protected] par email karo. Hamara team 48 hours mein reply deta hai. Apna account email aur pooch likho.
Account Settings
Apne account mein jao, Profile section kholo. Wahan tumhare naam, email aur phone number dikhai denge. Koi update karna ho to wahi se karo.
Data Request
Agar tumhara poora data export chahiye, to support mein likho 'Data Export' aur apna account ID dedo. Hum file tayyar karenge.
SECURITY KE SIGNALS
Kaise hum aapke data ko secure rakhte hain
1kwh mein hamara engineering team encryption aur secure servers use karta hai. Withdrawal mein two-step verification hota hai—phone par code aata hai. Payment partners (JazzCash, Easypaisa, SadaPay, Raast) apne security standards maintain...
Encryption Standard
Sab data aur transactions HTTPS ke through jaate hain. Account login se withdrawal tak, sab encrypted rehta hai.
Two-Step Verification
Jab tum paise nikalna chaaho, ek OTP tera phone pe aata hai. Bina OTP, withdrawal nahi ho sakta.
Payment Partner Standard
JazzCash, Easypaisa, SadaPay aur Raast—sabke apne security protocols hain. Hum un par depend karte hain teri transaction security ke liye.
Password Policy
Tera password hamara server mein raw form mein nahi likha hota. Hash encryption se protected hota hai. Staff bhi tera actual password nahi dekh sakta.
Access Logs
Har login, deposit aur withdrawal ka log rehta hai. Tum apne account history mein dekh sakte ho kab kaunsa activity hua.
Data Retention
Account band karne ke baad bhi, hum tumhara transaction history 5 saal rakhte hain—law requirement ke mutabiq. Personal data delete ho jata hai.
CONSISTENCY ACROSS PAGES
Hamara privacy policy aur diğer legal pages ek saath kaise kaam karte hain
1kwh ke teen legal pages hain: Privacy Policy (yeh page—data aur security), Terms of Service (account rules), aur Responsible Gameplay Notice (account limits aur withdrawal options). Teeno mein privacy aur account security...
Terms of Service
Account rules, deposit aur withdrawal limits, dispute resolution—sab Terms mein likha hai. Privacy Policy ke saath ye Terms account ka legal base banate hain.
Responsible Gameplay
Account security aur self-control tools—yahan likha hai. Password strength, session timeout, aur account closure options read kar sakte ho.
Data Deletion Request
Teen pages mein likha hai—Privacy Policy mein full detail, Terms mein legal basis, aur support channel Privacy Policy mein.
Payment Security
Privacy Policy encryption ko detail deta hai. Terms mein deposit/withdrawal process likha hai. Dono pages transaction security ko align rakhte hain.
Withdrawal Verification
OTP aur identity verification Privacy Policy mein likha hai. Terms mein withdrawal timelines likhe hain. Dono processes secure rahnay ke liye designed hain.
Support Access
Privacy Policy mein hamse contact karne ke teeno ways likhe hain. Terms mein bhi support contact likha hai. Same support team teen pages ko handle karta hai.
PLATFORM KE HIGHLIGHTS
1kwh privacy ke side se kaunsa features visible hain tumhare account mein
Jab tum login karte ho, privacy-related features directly tumhare dashboard mein dikhai dete hain. Account settings mein personal data, security options, aur withdrawal history—sab ek jagah. JazzCash, Easypaisa...
Personal Data Section
Account settings mein 'Profile' likha hai. Wahan tera naam, email...
Two-Factor Toggle
Security section mein 'Enable Two-Factor Authentication' likha hai. On/Off kar...
Withdrawal History
Account dashboard mein 'Transactions' tab dikhai deta hai. Sab deposits...
Payment Method List
Chip row mein JazzCash, Easypaisa, SadaPay aur Raast likhe hain...
Session Manager
Account settings mein 'Active Sessions' likha hai. Tum dekh sakte...
Delete Account Option
Settings ke sabse neeche 'Account Closure' likha hai. Click karne...
Privacy Policy ke baare mein aksar poocha jate hue sawal
Nahi. Tum apna number 1kwh ko dete ho deposit aur withdrawal verify karne ke liye. Payment partner ko sirf transaction details jaate hain—name aur amount. Phone number private rehta hai.
Account closure request ke baad 30 din mein account close ho jaata hai. Personal data delete ho jaata hai. Transaction records 5 saal ke liye rakhte hain—law ke under. Withdrawal history bhi delete ho jaati hai—sirf system logs record rehta hai.
Nahi. Tum jo data dete ho—name, address, bank account—sirf internal aur legal requirements ke liye use hota hai. Marketing, analytics ya third party ko nahi jaata. Sirf court order pe share hota hai.
OTP = One-Time Password. Jab tum withdrawal request karte ho, tume apne phone pe 6-digit code aata hai. Woh code 10 minutes valid rehta hai. Bina OTP, withdrawal nahi ho sakta. Yeh ensure karta hai ke sirf real tu hi withdraw kar sakta hai.
Login page mein 'Forgot Password' likha hai. Click karne se tera email verification aata hai. Confirm karne ke baad, password reset link mil jaata hai. Naya password set kar sakte ho. Support team bhi help kar sakta hai.
Haan. Mobile browser ya app—dono HTTPS encryption use karte hain. Tere session aur login hamesha encrypted rehta hai. Public WiFi se bhi safe hai kyunke connection encrypted hai.
Jab legal requirements change hon ya security improvements hon, hum Privacy Policy update karte hain. Updates likh dete hain. Email notification send hota hai. Purana version bhi 12 months tak archive rehta hai.